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Case study

Washii visit washii.com - opens in a new tab

Mobile car care platform for online booking, operations and field team management.

Industry
On-demand Car Care
Services
Web Platform · Admin Dashboard · Responsive Web Application
Year
2025
Location
Dubai, UAE

Overview

A premium mobile car wash platform built for seamless day-to-day operations. Customers book services online, the office manages scheduling and operations through a comprehensive admin dashboard, and the field team uses the same platform from their phones while on the go.

01Platform overview

One platform for the entire car care journey.

  1. The Washii homepage: a navigation bar over a dark hero on a photo of a car, headline 'Your Vehicle, Reborn. On Demand.', buttons to book a wash or message on WhatsApp, and a row reading 72 communities, daily until 9 PM, Dubai-wide.
    The booking screen: sedan or SUV, tabs for one-time wash, monthly plan, treatments and detailing, then the three packages with their prices and durations - Hydrosteam Restoration at 259 AED, Premium Care at 130 AED marked popular, and Pressure Wash at 99 AED.

    Book on demand

    A simple booking flow built to get customers from service to slot in a few taps.

    • Clear service options
    • Prices and durations up front
    • Book in just a few steps
  2. The customer's tracking screen: 'On the way - Ahmed is 6 min away' over a progress bar, the wash booked as Exterior + Interior in Al Barari arriving 4:32 PM, and a line confirming Ahmed is assigned.

    Track in real time

    Live tracking built into the experience from crew assignment to arrival.

    • Live ETA on the customer's phone
    • Assigned crew details
    • Clear status at every step
  3. The Unlimited Premium Care plan, badged flagship: AED 2,100 a month for all vehicle types, with a wash available once a day, priority scheduling, up to three pre-bookings at a time, and detailing-grade products.

    Manage subscriptions

    Recurring plans built directly into the platform and booking experience.

    • Plans and benefits clearly presented
    • Priority scheduling and pre-bookings
    • Everything managed in one place
  4. The Audit Wash Report, included free with flagship and ceramic services: a phone showing a before-and-after slider over a car, the steps completed - exterior hand wash, interior hydrosteam, trim and glass polished - and the crew who finished it in 92 minutes.

    Audit Wash Report

    A digital record of every premium wash, available as soon as the job is done.

    • Before and after, every angle
    • Completed steps and products used
    • Crew details included

Mobile experience

Beyond the browser

We extended the experience to mobile, making it easy to book, track and manage car care on the go.

Book, track and manage car care on the go.

The Washii app

A customer-facing mobile experience connected to the wider Washii platform.

  • Book
  • Track
  • Manage

  • Book & manage services

    Choose the service, pick a time, we come to you.

    Choose your service and time in just a few taps.

  • Follow bookings in real time

    Live updates from crew assignment to arrival.

  • Fast, intuitive booking

    A smooth flow that gets you from service to slot in just a few taps.

  • Connected across the platform

    Works seamlessly with the website and dashboard.

Scan to downloadDownload on the App Store
  • The app home screen: a greeting for John with his BMW i8 and home address already picked, a First Shine card offering a first wash at the door from AED 99, badges for a 5.0 Google rating, fresh towels and a pH-neutral hand wash, then the service tiles - Pressure Wash, Premium Care and Hydrosteam Restoration.
  • The Schedule & Pay screen: a summary of a Premium Care wash on the BMW i8 at home, a row of dates to pick from starting Friday 31 July, and a note that this community's crews finish by 6pm so late slots close earlier, with the AED 130 total pinned to the bottom.

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